Vietnam Advances Tourism Industry with New Digital Ecosystem
Hanoi – Vietnam is enhancing its tourism offerings through a new comprehensive digital ecosystem. The Vietnam National Administration of Tourism (VNAT) spearheads the high-tech makeover to enrich visitor experiences nationwide. The initiative’s heart is a smart tourism management and business platform. According to VNAT leaders, the system will enable robust data analytics, real-time coordination, and integrated e-payment capabilities.
VNAT also highlighted other key components of the digital ecosystem:
- A Vietnam travel app offering information, reservations, and mobile ticketing
- Smart tourism cards integrating payment, discounts, immigration, and more
- Paperless e-ticketing across attractions and transportation
Authorities stated these convenient digital solutions will smooth traveller journeys and strengthen tourism oversight. Currently, the system is being piloted in key destinations like Hanoi, Ha Long Bay, Da Nang, and Ho Chi Minh City. The digital push aligns with Vietnam’s tourism strategy through 2030. The country welcomed over 18 million international arrivals in 2019 before the pandemic stalled travel. Now officials are eager to restart growth in a sustainable, responsible manner. VNAT described the digital ecosystem as essential for improving quality while managing surging demand. Seamless visitor experiences also encourage repeat visits and positive word-of-mouth.
With Vietnam’s stunning scenery, delectable cuisine, and fascinating heritage, the country is ready to reengage the world. The new digital capabilities will not only enhance trips for tourists but also empower local businesses and communities to benefit from tourism fully. By embracing technology, Vietnam takes a strategic step towards establishing itself as a leading modern, green destination in Asia. The future looks bright for Vietnamese tourism in this digital era.
